When you have a problem with your magnet system our goal is to help you

find a solution as quickly as possible. But to do this we need some basic

information about the nature of the fault. For example: 

• How many times did the fault occur?

• Was there an alarm?

The preliminary fault report form is designed to guide you through some simple

questions that need no special knowledge or equipment. Help us to help you.

Please take a few moments to fill in the form here.